What We Collect and Why
This policy covers the records we need to open, secure, and service your account. We may collect the contact channel you use, the device and browser signals that help us spot unusual logins, and the payment reference tied to DANA, OVO, GoPay, or QRIS activity. We
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use those records to confirm changes you request, match a support case to the correct account, and keep payment checks traceable. We may also keep session and cookie data so your language choice and login state stay in place between visits. We do not use the
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policy to collect more than needed for the task in front of us. When access or eligibility is discussed, it depends on local law and is available only where local law permits. If another service provider helps us process a request, we limit that use to
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the exact job and keep the account record under the same control.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.